Thank you for the feedback,
I am focused on every client having a first class experience. Unfortunately, sometimes mistakes are made and it looks like your experience was not as good as I would like it to be.
I would like the opportunity to correct the mistake. Please contact me directly and let me know how I can turn your next visit into a 5-star first class experience.
Thank you for giving me the opportunity to serve you,
Sharon Emerson, Cruise and Tour Planners